Privacy policy
UAB Tagrise Technologies ("we", "us") operates Resto Pilot, a restaurant ordering and operations platform. This policy explains how we handle personal data when you use our websites and apps, including restaurant tenant sites powered by Resto Pilot.
Data we collect
- Account and identity — name, phone number, email address (when provided), and sign-in identifiers from Google, Facebook, or WhatsApp when you choose those continue options at checkout.
- Orders and service — items ordered, branch, table or delivery details, payment method selection, order status, rewards points, and related notes you submit.
- Staff accounts — credentials and role assignments for restaurant team members created by restaurant administrators.
- Technical data — device/browser type, IP address, session cookies, and push notification tokens if you opt in.
- Support messages — information you send through our contact form or email channels.
How we use data
We use personal data to:
- Process and fulfil orders and show order history
- Authenticate you and keep your session secure
- Operate rewards, coupons, and customer notifications
- Provide restaurant staff with the operational tools they need
- Respond to support requests and improve the platform